Job Opportunity at And Beyond Tanzania Ltd, Butler

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And Beyond Tanzania Ltd is a multinational ecotourism company owning and running a group of exclusive luxury lodges and camps in Tanzania's northern circuit and in Zanzibar. AndBeyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single '& Beyonder' makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason we choose & Beyonders' very carefully - they are the strength and the future of this company. We welcome and encourage applications from all backgrounds.

Position Title : Butler 

Location: Serengeti Under Canvas (Mobile Camp).

Key Responsibility:

• Delivery of high level of personalized service that exceeds not only the expectation of the guest but will add a point of difference from the service provided anywhere else within the Lodge
• To create an atmosphere that makes a "wow" impression on the guests
• Prepare welcome drinks
• Ensuring guests receive a warm and friendly welcome/ farewell
• Tight control of bar drinks stock
• Carrying out guest delight moments - helping to prepare and carry out sundowner stops, bush dinners and other bush meal experiences
• Serving guests in the Bar, in the dining room and other eating areas
• Welcoming the guest to their room and advising of facilities within their room and the Camp

Output:

• To provide personalized six star service to guests and ensure that all their needs and requests are met and exceeded. 
• Maintain a professional appearance and high standard of personal hygiene and presentation
• Understand &Beyond butler manners and etiquette 
• Ability to anticipate the needs of the guest
• Have a fundamental understanding of wealth and luxury and its effect on the position butler
• Understanding guest's different cultures, moods and emotions
• High levels of motivation and team building skills
• An interest in the self-development and development of Serengeti Under Canvas team
• Must have a very good eye for detail 
• Must have a fresh and good approach with guests . 
• Must be passionate about guest delight
• Excellent communicator
• Have a good basic knowledge of cigars, storage, handling and lighting 
• Have basic cocktail knowledge, prepare cocktails and mixed drinks
• Have good basic knowledge of food menus, ingredients etc 
• Excellent work ethic

Qualifications and skills:

• Attention to detail
• Excellent team player and motivator
• Creative and passionate about guest delight moments
•  Excellent English Language Communication
• Previous experience in the same position or similar will be an advantage
• At least 3 years relevant experience in a 5 star operation 
• Possess a good knowledge of the Camp and facilities 
• Possess a good knowledge of land local area information Service and Housekeeping knowledge is a must 
• Certificate in Hospitality Management

Job application procedure
Application deadline 10th September, 2019.
All applications should be addressed and sent to:
Regional Human Resource Manager
andBeyond Tanzania Ltd
Haile Sailse Road, Uzunguni Area,
P.O BOX 751,
Arusha
Email: recruitment@andbeyond.com

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