Job Opportunity at Mtibwa Sugar Estates, Security Supervisor

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Security Supervisor
 
GENERAL DESCRIPTION: To command and control guards and guard posts for effective provision of security services at Mtibwa Sugar Estates.

DEPARTMENT & LOCATION: Risk Management – Mtibwa Estates Limited

GRADE: Supervisor.

REPORTS TO: Security Field Officer.

OVERALL RESPONSIBILITY: 

• The Supervisor is the interface between Security Management and guards, ensuring operational tasks and deployments are correctly implemented.
• Safeguarding of life and property
• Reduction of Mtibwa Sugar Estates Limited exposure to loss
• Management of guards and guard posts
• Ensuring effective response to incidents
• Ensure effective deployment of guard shifts
• Identify and effect speedy replacement of shortages
• Application of operational procedures in accordance with the Operations Manual
• Liaise with Security Management to ensure effective deployment
• React to customer complaints and incident reports
• Maintain efficient and timely reporting
• Maintain discipline and morale
• Relay information, intelligence and guards’ concerns to Security Field Officer

ROLE & CONTEXT:

•  Liaise with Security Field Officers to co-ordinate effective manning of all Mtibwa Sugar Estates Limited locations.
• Attend weekly operations meeting
• Maintain operational procedures in accordance with operations manual
• Manage internal and external threats by managing security situations and directing resources as appropriate
• Write incident reports and complaint forms in accordance with operation manual
• Deal with Management complaints in a timely and courteous manner
• Provide observations and recommendations to Field Officers
• Ensure reports, OBs and returns are accurate and timely
• Supervisor Shift Summary
• Guard Check List and roster returns
• Fault Correction Forms
• Ensure that all incidents during the shift are reported and incident reports raised
• Visit posts in designated zones at least twice per 12 hour shifts
• Carry out site security surveys as required
• Maintain discipline in accordance with Company core values and disciplinary code
• Ensure personnel are briefed and equipped for forthcoming shift
• Ensure all posts are properly manned and deal with shortages
• Ensure uniform and equipment requirements are sufficient for operational delivery
• Ensure guards understand and are familiar with their post orders
• Assist Field Officers in nominating awards for good work
• Follow up cases with the Security investigator

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