Position: HOD Consumer Segment and Pricing – CBU104
Role purpose:
Overall accountability of gaining share across all priority segments, developing profitable pricing across all Vodacom Tanzania consumer segments, including Voice, Data, messaging, VAS and Int’l & Roaming within both Postpay and Prepay, Including all tactical and regional propositions
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Key accountabilities:
- Win market share across all priority segments
- Develop a strong segment & pricing strategy across all consumer segments
- Ensure continuous customer insights across all priority segments
- Design and create customer insight based proposition
- Go to market End 2 End across the entire consumer segments propositions
- Consistent monitoring across all consumer Segments usage and propositions
- Drive the performance of the prepaid core business to deliver the targets
- Continuous enhancement of existing bundles/propositions to ensure profitability
- Ensure bundle pricing is competitive in the market
- Create commercial plans in accordance with company planning cycles
- Support local and regional Management reviews with quality inputs
- Work with CVM team to develop appropriate base management campaigns and to drive customer lifecycle management and retention strategies
- Manage post-implementation reviews and recommend actions based on proposition performance
- Recruit, manage, train and motivate your team
Professional qualification,competencies, knowledge and experience:
- Degree in commercial
- Min.5-7 years’ experience of which at least four years in a relevant Marketing role.
- 3yrs managerial/supervisory/leadership experience – essential
Job Knowledge:
- Solid pricing understanding
- Strong analytics translated to consumer insights
- Strategy development and implementation
- Proposition development
- Interpreting Business cases
- Strong commercial skills
- Excellent analytical and strategic skills and focus
Job Type : Full-time
Employment Type : Permanent
Closing Date : 11-Oct-19, 11:59:00 PM
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Position: Key Account Manager
Job ID: VDEBU43
Posting date:01 Oct, 2019
Role purpose:
To acquire new Customers Accounts for Vodacom Enterprise Business Unit and drive profitable revenue contribution and increased market share from products and solution offerings.
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Key accountabilities and decision ownership
Leads planning and development of customer sales strategies to acquire of Vodacom Enterprise accounts in line with the Enterprise Strategy.
Ensures account plans signed off and agreed by management and customer.
Analyses statistical data related to clients business and industry to identify market trends for fixed products and services focusing on contract wins and revenue growth.
Evaluates customer preferences, pricing, product terms and conditions to ensure that client requirements are met; gather and analyse data regarding competitor pricing and products and ensure that Vodacom products and services fit customer requirements
Formulates strategies to market for nominated Vodacom Enterprise accounts in conjunction with the Propositions and industry segments area
Assess customer and market trends and provides timely and accurate revenue forecasting.
Drive accelerated revenue growth by identifying potential markets for new and existing products and services in accounts
Identify and pursue sales opportunities and leads which may come from meetings, clients, other sales force, vendors and others.
Develops partnerships on account strategies where there are customer or industry synergies and plans
Develops integrated and partnered sales, customer fulfilment and pre and post sales strategy for accounts which drive through all areas of the customers’ business with Vodacom.
Core competencies, knowledge and experience
Excellent communication skills articulate and considered exemplary telephone manner.
Strong commercial acumen and able to identify sales opportunities (sales driven)
Proactive, Team driven, motivating and inspiring,
Moral and ethical Cultured
Not phased by pressure, always deliver on promises trust builder
Strategic thinking
Analytical skills
Flexibility and adaptable
Ability to concentrate and control emotions
Knowledge of competitors, sales environment, telecommunication landscape, products and services
Must have technical/professional qualifications:
Bachelor in Business Administration or equivalent
Proactive, self-motivated, ability to work independently, prepared to cold-call
Experience in handling Key Accounts
At least 3 years of progressive experience Sales, Marketing and Customer relations
Computer knowledge essential
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