Job Opportunity at Britam, Assistant Accountant

Job purpose 

The role holder will be responsible for reconciliation of clients’ accounts and ensure queries from intermediaries are promptly responded.   

Key responsibilities 

• Cash flow management – Daily monitoring of customer accounts and ensure adherence to cash before cover policy, handle the collection of premiums and find the resolution of account queries. 
• Customer retention and loyalty- Timely payment of commission Verification of premium payment before processing claim- No claim file not confirmed within 24 hours.  
• Allocating daily receipts to all customer accounts 
• Providing accounts information to internal departments Intermediaries reconciliation- No unreconciled balances more than 30 days 
• Send monthly reconcile statement to intermediaries, Lease with underwriters daily on funds received with no debit for timely postings. 
• Support all strategic initiatives that are in place which focus on premium collection and credit control issues for head office as well as for all the branches 
• Ensure all customers and direct clients /Agency queries are responded immediately. 
• Ensure all commission reports are reconciled and paid by 5th of every month, 
• Ensure all outstanding statement are sent by 10th  of every month. Regional cooperation, expansion & other assignments:- Ensure all regional queries  on credit control issues are responded immediately and all reports required from receivables are prepared on time 
• Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard. 

Key Performance Measures 

• Debtors ratio 
• TAT for commission payment 
• TAT for allocation of receipts 
• TAT for reconciliation of intermediary balances 

Working Relationships 

Internal Relationships: 

• Responsible to Senior Accountant – Credit Control 
• Required to liaise and work closely with claims, underwriting & sales departments   

External Relationships: 

• Brokers, Agents, Banks and direct customers 
• TIRA   

Knowledge, experience and qualifications required  

• Bachelor degree (Accounting and Business related options preferred) 
• Knowledge of insurance regulatory requirements 
• Knowledge of Britam products 

Essential Competencies 

1. Learning and Researching: Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making at management level; learns from successes and failures and seeks colleague and customer feedback. 

2. Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. 

3. Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. 

4. Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals. 

5. Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role. 

6. Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organisational values during every day interactions. 

The deadline for submitting the application is 13 October 2021. 

CLICK HERE TO APPLY