Field Monitors, Healthcare Quality Assessment, and Improvement
Company Overview:
About Palladium – Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value. We work with governments, businesses, and investors to solve the world’s most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries and a global network of over 35,000 experts, we help improve economies, societies and, most importantly, people’s lives.
Diversity, Equity & Inclusion – We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
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Safeguarding – We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
Project Overview and Role:
Under the USAID-sponsored Data for Impact (D4I) project, Palladium is executing a site level monitoring and health data collection activity in Tanzania. The overall goal of the activity is to improve clinical care, patient safety and health care operations. This will be accomplished by periodic quality assessments (QA) of USAID supported health sites with recommendations for actions to improve quality (QI). Palladium seeks to hire 6 Field Monitors to assist with site monitoring visits and completion of QA/QI site monitoring forms. The Field Monitors may carry out their work in tandem with USAID Tanzania staff.
Primary Duties and Responsibilities:
- Assist with capacity assessments in QA/QI of local IPs
- Make the necessary contacts with relevant stakeholders including the IP, the Region and the Regional and District Medical Officers, and health sites prior to any site visits
- Carry out site visits for data collection and program monitoring utilizing PEPFAR and HIV and MCH & FP, TB, and malaria intensive site monitoring QA/QI tools.
- Conduct data verification on a sample of the priority indicators during the site visits
- Mentor and conduct on-the-job training in QA/QI with local IP staff as requested
- Communicate to sites and relevant IPs on the results of the QA/QI monitoring especially the recommendations for action
- Turn in electronically completed forms to the D4I Activity Director within two days following the facility visit.
- Review the site monitoring recommendation form with the D4I Activity Director to make sure all information is well documented.
- Schedule a follow-up phone call or site visit depending on the overall performance.
- Prepare monthly summary findings and recommendations two weeks after site monitoring visits.
- Report to the D4I Activity Director in Dar es Salaam.
Required Qualifications:
- Experience with the PEPFAR tools for QA/QI monitoring, especially SIMS
- Experience in using QA/QI site monitoring tools and their implementation
- Familiarity with routine health data reporting in Tanzania at the site level
- Experience training field officers in data collection utilizing the USAID and project developed site monitoring tools
- Available to travel locally in Tanzania as required at least 70% of the time
- Have a basic understanding of quality improvement issues relating to health services and monitoring skills.
- Excellent written and oral communication skills
- Knowledge of regional and local healthcare system in Tanzania
- Public health and/or medical doctor training
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