Job Opportunity at Mantrac, Application Engineer

Vacancy exists in Power systems department for the following position:

Qualification:  Degree in Electrical Engineering or equivalent.

Experience:  Minimum of 3 years of professional work experience.

Knowledge:

Basic EPG, parts and product knowledge, installations Basic understanding of Caterpillar products.

High level understanding of management, financial and business practice

Skills:   Attention to details, Good IT knowledge, communication and negotiation skills.

Location: Dar es Salaam

Duties and Responsibilities:

• To test and commission all generators including AMF/ ATS and sync panels
• To carry out load survey, load sizing and advise customer’s correct size of generator for intended application.
• To support sales team for any technical issues and alert them on new technology or specific customer technical requirement.
• To provide vital information that gives sales lead.
• Act as consultant in supporting customer and our sub-contractors on technical issues.
• Advise Sub- contractors on specific CAT installation standard on generators
• Gather technical information from Contractors Registration Board on new / updated regulations and share with the team members.
• To supervise sub-contractors on projects implementation and ensuring site meetings are attended and keeping the manager on track.
• Follow up on customer complaints related with product or installation work.
• Carry out basic onsite customer training on operation, maintenance and basic trouble shooting.
• Ensure all company property under Application Engineer’s custody are kept in good condition and report any defect immediately as when occurs.
• Update customer on his / her orders from the date of order to commissioning.
• Write and share a clear signed report in any site visit or site job executed, closed follow up on the pending issues, and any customer complaint aiming to resolve their technical problem on time
• Any other duties that may be assigned from time to time by management

 Applications should be sent to: HRTZ@Mantrac.co.tz